Our Wonderful Clients Share Their Experiences with My Medicare Solution

If there were more than five stars I would give Elena Houle that rating – she is that good. I experienced a very bad insurance agent prior to having the pleasure to work with Elena on health care coverage for my 96 year old mother. All it took was a couple hour meeting with Elena and she identified two Medicare supplemental plans that have worked out great. I had a few questions afterwards and Elena responded immediately. Finding Elena made the insurance process much, much easier.

S Man

Elena is fantastic. Very professional. She does everything for you. Once we got Social Security straightened out (their mistake) she called me at work to tell me to be looking out for my Medicare and insurance card (part C). Only headache was Social Security and she got me thru that. I would recommend her to everyone looking to sign up for Medicare. She is awesome.

Jim Nause

Elena has been a fantastic resource. I’ve relied on her for advice over the years for appropriate plans to meet my changing needs. Her recommendations have always worked out well. Early this year she successfully engaged with my insurer to obtain out of market coverage for needed surgery.
Positive: Responsiveness, Professionalism

Donald Brewer

It has been 6 years since I consulted Elena for my senior insurance evolution. She was the best choice for helping me make my choices. She is considerate, knowledgeable, patient, and conscientious. I recommend her to anyone that has to perambulate the craziness of Medicare!

Sondra Johnson

Elena and her daughter Alexandra both go the extra mile in customer service. From the moment you enter their business you are made to feel welcome. They take the confusion out of a myriad of questions a potential client may have with health coverage insurance. Responsive in getting back to their clients with follow-up questions, both ladies never give you the impression you are interfering in their busy schedules. I would not hesitate to recommend this experienced team to anyone with health care insurance needs.

Michael McDougall

Highly recommend Elena Houle; she is very knowledgeable on all things related to Medicare and Medicaid and so quick to respond. She helped us find an optimal Medicare supplement that fits our needs best in no time! Elena is professional, personable and expert in what she does!
Positive: Responsiveness, Quality, Professionalism, Value

Darya Li Kappe

Elena listened to my concerns & presented the best options for plans available to me. She is dedicated to helping understand how the Medicare plans work & how to utilize to my advantage. Thank-you Elena.

Michael Dopp

Everyone needs an insurance agent who specializes in Medicare insurance. At no cost to the consumer Elena walks and talks you through all of the options and helps you decide the best plan for you. And guess what? The plans change every year along with our needs. Elena is available to meet each year and to answer questions any time during the year. Elena Houle is the best!

Susie Horan

Elena Houle is very great & professional. She was clear with the information she shared to my dad and she made sure he understood everything she was explaining. I would highly recommend her to everyone it’s clear she truly loves her job.
Positive: Responsiveness, Quality, Professionalism, Value

Jeremy Mitre

Alexandra handled my account. Very professional, courteous, prompt and thorough. She would research to find out better value. She was quick to point out best options for us even those where she won’t make any commissions! My wife and I highly recommend her.

Rajen Shah

Elena was great in advising & setting us up initially – as well as providing great guidance annually. Her knowledge is top notch. I’ve recommended Elena to our best friends.
Positive: Responsiveness, Professionalism, Value

Jack Byrne

Navigating Medicare and all it has to offer can be VERY stressful!! Elena and Alexandra work extremely hard to take the stress out of the process and help Seniors find the ideal plan to meet their individual needs! I highly recommend them!
Positive: Responsiveness, Quality, Professionalism

Valerie Gray

I’ve known Elena for about 3 years. She is very hard working and knowledgeable. I trust her with helping my parents with their Medicare insurance issues and would highly recommend her!

Steven Weier

I’m very impressed with this Mother and Daughter Medicare Healthcare Business. The first step in selecting a Healthcare Plan was to give them a complete history of your current medications and any medical issues you and your spouse have. Giving them a complete and concise medical and medication list will give you a complete solution to your Medicare Health Plan. This is Medicare Plan will be tailored to you.

I arrived at their business and they were ready to discuss my plan. . They both had everything ready for me to make a decision. I had a lot of questions and they had all the correct answers. By the time they finished with their findings, I did not hesitate in selecting the right Health Plan for my wife and me. A date and time was scheduled to fill out the paper. I would highly recommend this business to anyone that needs and wants to reevaluate their Medicare Health Plan. This business works for you and looks at all Medicare Health Companies. They do not represent any particular Health care company. I am looking forward in the coming new year when my new Medicare Health Plan takes effect.

Thank you,
Dave and Lynn

Alexandra is the BEST!! Doesn’t seem to make any difference when you last spoke with her, she has your info at her fingertips and is ready to assist you with any questions/problems you have. AND, she sounds just as happy to hear from you as if you are a good friend. THANKS for your exceptional service!
Positive: Responsiveness, Quality, Professionalism, Value

Sara Becker

These ladies are the best resource about Medicare information you’ll find in the area. Knowledgeable, professional and excellent at eliciting information you need to make the best decision involving complex financial and medical access issues. I would encourage anyone with questions about Medicare to get in contact with them. I find them far more credible than TV celebrities you see during open season.
Positive: Responsiveness, Quality, Professionalism, Value

Al V

Alexandra went above and beyond, time and again, with my mother’s very complicated situation to get insurance. I am so grateful and will recommend her to everyone!

Diana Moller

Alexandra and Elena have not met expectations – they have EXCEEDED them. It is so nice to continue to get excellent support after a sale is complete. I strongly recommend this business.
Positive: Responsiveness, Professionalism, Value

Mark Polhamus

Excellent!!!! I needed help in short amount of time!! Alexandra squeezed me in. Calmed me down, reassured me she would help me along the way, and she did just that!!! Even answered my emails while her office was closed!!!! I cannot speak highly enough of this office!!! Sherri

Sherri Henry

The help and guidance to enroll in the Medicare program that Alexandra Houle was the best and verry knowledgeable. I recommend her services 100%

Ricardo Andrade Jimenez

Amazing experience! I feel great! Will definitely be returning!

Dawna Serene Skies